Call Centre Business for Sale Christchurch

Call Centre - Operationally Managed. Experienced Staff, Expressions of Interest. Urgent Sale Required

Why buy this Call Centre Business

Call Centre Business for Sale Christchurch

The Business

Consistently generating over $1m + GST in sales over the last four years, around 30% (on average) of this stunning regionally located services business falls to the bottom line as EBITDA. The business is currently managed “remotely” and the on-site operations manager and 30+ customer service representatives are very experienced. Key attributes:

•    Stable workforce  - rare in the current times

•    17+ CSR’s with average service length of 5.2 years

•    Highly competent staff having worked on complex & demanding inbound contracts

•    Both inbound and outbound capabilities

•    Modern cloud based telephony system

•    Tried & true remote working capability if necessary

•    Significant upscale potential

•    Low overheads including long term lease options

•    Close to $200k of ongoing work included in the sale

Reason for Sale

A long term contract has not been renewed, to shortly leave this optimally run facility with insufficient work. The vendor has significant other business interests and is reluctant to walk away from this excellent infrastructure and team. Tabak believes that any corporate or industry participant requiring in or outbound telephony would jump at the chance to cost-effectively acquire considerable and talented resources.

Business Resources

The buyer is likely to:

•    Operate existing call centre(s) and want to cost-effectively increase their capacity

•    Be a corporate seeking to increase their in or outbound calling capacity

•    An experienced industry participant who can perhaps see their way to quickly bringing in new work

EBITDA   2019 $194,000

                2020 $381,000

                2021 $421,000

               2022  $255,000